Can you earn miles with an EXST?

Study for the Alaska Customer Service Test. Engage with flashcards and multiple choice questions, with hints and explanations for each. Prepare confidently for your career in customer service!

Multiple Choice

Can you earn miles with an EXST?

Explanation:
Some fares don’t automatically post mileage credit, so you can still earn miles by requesting retroactive credit after you fly. For an EXST fare, the way to get those miles is to contact Customer Service after your flight and have them manually post the credit if you’re eligible. When you reach out, have your Mileage Plan number, the flight details (airline, flight number, date), the ticket or e-ticket number, and the passenger name ready so CS can verify and attach the miles to your account. This approach explains why you can still earn miles even when the ticket type doesn’t auto-post them, and it’s the official path to ensure you receive credit if you qualify.

Some fares don’t automatically post mileage credit, so you can still earn miles by requesting retroactive credit after you fly. For an EXST fare, the way to get those miles is to contact Customer Service after your flight and have them manually post the credit if you’re eligible. When you reach out, have your Mileage Plan number, the flight details (airline, flight number, date), the ticket or e-ticket number, and the passenger name ready so CS can verify and attach the miles to your account. This approach explains why you can still earn miles even when the ticket type doesn’t auto-post them, and it’s the official path to ensure you receive credit if you qualify.

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