TICKET EXCHANGE IS NEEDED WHEN

• A. Class of service change
• B. Name change
• C. Change of itinerary
• D. All of the above

Answer: (D)

Ticket exchanges are required whenever the issued ticket needs to reflect changes after it’s been issued. If the class of service changes, the fare basis and seating details must be updated, so the ticket has to be reissued. If the passenger’s name needs to be corrected or updated, the ticket must be reissued to match government IDs. If the itinerary changes—such as different flights, dates, or routing—the ticket must again be reissued to reflect the new travel plan and apply any fare differences. Because each of these scenarios updates essential ticket information, it’s appropriate to exchange the ticket for all of the above.