Which item comes directly after NAME in the ticket exchange flow?

• A. NEW ITINERARY
• B. PASSENGER DETAILS
• C. TICKET NUMBER
• D. NAME LIST

Answer: (A)

In a ticket exchange flow, you start by identifying who is requesting the change. Once the passenger is named, the next step is to establish the new itinerary—the specific flights, dates, or routes being chosen for the exchange. This order makes sense because you need to know exactly what needs to be changed before moving on to gather other details or finalize the transaction. The other steps come later: passenger details are typically collected after identifying the passenger and their requested changes, the ticket number is generated once the exchange is completed, and a name list is used when processing multiple travelers rather than a single person’s change.